Contact directory

To get trained and start up

  • Art of Chocolate Belgian Masterclasses: school located in the new Musée du Chocolat in Brussels.
  • Crossroads Bank for Enterprises (ECB): The company entities and units must register with the ECB, which will provide them with a company registration number.
  • Belgian Chocolate School: located in Antwerp and organised by Chocolate World (one of the leaders in the manufacturing of machines, equipment and utensils for chocolatiers.
  • CERIA: a school located in Anderlecht which provides Chocolatier-Confiseur training. 
  • Chocolate Academy: a private school opened by Callebaut in Wieze (Flanders).
  • Chocolate University: provides week-long master classes in Bruges.
  • COOVI CVO: the centre provides “Chocolate, ice cream and marzipan” courses in Dutch.
  • Espace Formation PME (EFP): a training centre which offers two sandwich courses in the chocolate sector.
  • SIEP: The Service d'Information sur les Etudes et les Professions is a non-profit which provides information on different courses and training options in Belgium.
  • SYNTRA: the Dutch-language division of the EFP, which provides artisanal chocolate-making training.

To find premises

  • Estate agents: the IPI (Institute des agents immobiliers) provides a list of certified agents who can assist you with your search for the perfect location in each region.
  • BruGIS: the map on the BruGIS website identifies the different Regional Land Use Plan (PRAS) zones.
  • Iventimmo: a database which lists the professional premises available.
  • Municipal land management agencies: there are eleven land management agencies in the Brussels-Capital Region which will help you get established.
  • retail@hub.brussels: a unit of hub.brussels which can help you identify a neighbourhood to start up your business in based on your concept.
  • Urban.be: provides information about current PRAS measures.

To obtain authorisations

To obtain set up aid

  • Afsca: registration with this food chain operator and foodstuffs processor is compulsory.
  • Regional aid for general investments: subsidies from the Region for new investments.
  • Brufotec: a non-profit which can help you with the implementation and monitoring of standards, for hygiene in particular.
  • BruPart: a page with the loans available for companies.
  • Ecosubsibru: a page which lists the subsidies and financing solutions available to companies.
  • Consultancy premium: a grant which can cover up to 60% of the fees charged for a “visibility operation” or a feasibility study.
  • OpenSoon project: a project which allows retailers to request aid for renovations and a business launch allowance.

To avoid problems

  • 1819, commercial lease page: provides all of the information you need about commercial leases.
  • Assuralia: lists the insurances available for your company.
  • Bruxelles Propreté: a waste collection contract is required.
  • Feprabel: federation of insurance and financial intermediaries in Belgium.
  • SIAMU: a SIAMU certificate is required if your company is larger than 50 m² and is open to the public.

For support and advice

  • 1819: provides information on the first steps to take when looking for premises.
  • Choprabisco: a non-profit with 165 members. It provides information, support, and advice on specific aspects of the sector.
  • Local Economy Offices: these entities help beginner entrepreneurs develop their business. 
  • hub.brussels: the purpose of the Agence bruxelloise pour l’Accompagnement de l’Entreprise is to contribute to the sustainable development of Brussels’ economy.

To go international